Jalibed Terms and Conditions — please read before using the platform

1General Terms & Conditions

Jalibed is an online gaming platform offering a wide range of gaming services to users in Bangladesh. By using this platform, you agree to these Terms and Conditions.

These Terms and Conditions, the Privacy Policy, and the Responsible Gaming Policy all apply together when using any Jalibed service. In the event of any dispute, these Terms and Conditions shall be considered final.

Jalibed reserves the right to modify these Terms and Conditions at any time. Changes take effect as soon as they are published on the website, so please check this page regularly.

2Account Registration & Use

To open an account on Jalibed, you must provide accurate and complete information. Creating an account using false details is strictly prohibited and may result in account termination.

• Each person may hold only one account. If multiple accounts are found, all accounts will be closed.
• Keeping your account password confidential is your responsibility. You must not share your password with anyone.
• Your account must never be shared with or transferred to another person.
• Any changes to the information provided at registration must be updated promptly.
• Withdrawals may be restricted until KYC verification is completed.

3Age Verification & Approval

Only users aged 18 or above may open an account and play on Jalibed. This is a non-negotiable requirement that cannot be waived under any circumstances.

Jalibed may request proof of age at any time. Failure to verify your age, or if false information is found to have been provided, will result in permanent account closure and any balance may be forfeited.

4Deposits, Withdrawals & Payments

All financial transactions on Jalibed are processed through secure, encrypted channels. Deposits and withdrawals can be made via mobile banking and bank transfer.

• Minimum deposit and withdrawal amounts vary depending on the payment method.
• KYC verification must be completed before making a withdrawal.
• Jalibed charges no withdrawal fees — though your payment provider may apply their own charges.
• In cases of suspicious activity, Jalibed may place a hold on withdrawals pending verification.
• Withdrawals to third-party accounts are not permitted — funds may only be withdrawn to an account in your own name.

5Bonus & Promotional Offers

Jalibed offers a variety of bonuses and promotional offers. Each offer carries its own terms and conditions, which must be read before accepting.

• To withdraw funds obtained from a bonus, the applicable wagering requirements must be fulfilled.
• Misuse of bonuses or claiming bonuses through multiple accounts is strictly prohibited.
• Jalibed may withdraw or modify any promotion at any time and without prior notice.
• Each promotion may only be used once — unless otherwise stated.
• Winnings from free spins or free bets are also subject to wagering requirements.

6Prohibited Activities

The following activities are strictly prohibited on the Jalibed platform. Any such activity will result in account termination and forfeiture of balances.

7Gaming Rules & Dispute Resolution

All games on Jalibed are powered by RNG (Random Number Generator) technology, which is fully fair and verified by independent third parties. Should a technical error affect the outcome of any game, Jalibed reserves the right to void that round and refund the wager.

• Any complaint regarding a game outcome must be submitted to support within 72 hours.
• If a technical error results in an abnormal win, Jalibed reserves the right to withhold that amount pending investigation.
• If your internet connection is lost during a game, the auto-save feature will preserve your bet.
• Jalibed's gaming records are final and take precedence over any external claims.

8Account Suspension & Closure

Jalibed may suspend or permanently close your account for any of the following reasons:

• Breach of any provision of these Terms and Conditions.
• Evidence of suspicious or fraudulent activity is found.
• Failure to pass KYC verification or if false information is discovered.
• Account has been inactive for an extended period (more than 12 months).

You may request to close your Jalibed account at any time. Any valid balance remaining will be made available for withdrawal.

9Limitation of Liability & Legal Matters

Jalibed strives to deliver its services to the highest standard. However, our liability is limited in certain circumstances:

• Jalibed is not responsible for internet connectivity issues or technical failures on the part of third parties.
• Compensation may not be possible in the event of unexpected technical failures.
• Jalibed is not liable for any loss resulting from a player's own negligence or the compromise of their account credentials.
• Any gaming-related disputes will be resolved in accordance with applicable laws in Bangladesh.

10Changes, Updates & Contact

Jalibed reserves the right to update these Terms and Conditions at any time. For significant changes, a notification will be sent to your registered email address.

Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions about these Terms or any aspect of Jalibed, please contact our 24/7 support team. We are always ready to help.